UniformsForMartialArts.com Shipping and Refund/Exchange Policies

SHIPPING INFO FOR U.S. CUSTOMERS

Regular stock orders ship out anywhere from 0 - 4 days after being received. All mainland American orders are shipped by UPS Ground and will be delivered anywhere from 1 to 10 business days from the date shipped, depending on your location. Orders shipped by UPS can be tracked right from our website by clicking on the "Track Your Order" function in the top right hand corner of any page of the site. However, you must wait at least a day or two after you place your order for that info to become available. DO NOT try to track your order the minute after it is placed as there will be NO info available yet.

There is a $10.00 shipping surcharge for orders to Hawaii, Alaska, Puerto Rico, Armed Forces America and the U.S. Virgin Islands.

There is a $20.00 shipping surcharge for orders to the U.S. Armed Forces Abroad and the U.S. Armed Forces Pacific.

SHIPPING INFO FOR CANADIAN CUSTOMERS

All Canadian orders are shipped by USPS (United States Postal Service). The reason for this is that fewer problems are encountered at the border when using USPS. Usually, Canadian orders arrive within 5 to 10 business days, however, we must advise Canadian customers of the fact that there is no way to guarantee how many days shipping will take because customs can stop anything they want to at the border and hold it there indefinitely. Unfortunately, we have no control over this.

Canadian customers are responsible for any and all customs/duty
fees imposed by Canadian customs.

There is a $20.00 shipping surcharge for Canadian orders.

If you have a special priority shipping request, please e-mail us at contact@uniformsformartialarts.com or call us at 954-397-2828 and we will respond within 24hrs or less, usually MUCH less, (Monday thru Friday) with a shipping quote.

SHIPPING INFO FOR OVERSEAS CUSTOMERS

Overseas customers can purchase from our website if they use the mail forwarding services of MyUS.com and if they pay by Paypal.

International Shipping with MyUS.com

We have partnered with MyUS.com to offer convenient, fast international shipping to more than 225 countries for our customers. MyUS.com members receive deeply discounted shipping rates, exceptional customer service, 24/7 online access to their account, and access to other services.

Sign up with MyUS.com and receive your own U.S. street address to receive merchandise. MyUS.com provides specialized international package forwarding services from your new U.S. address to your international address.

Follow these two steps for international delivery:

1. Get your own U.S. address in America at www.MyUS.com.

2. Use your new U.S. address, provided by MyUS.com, when placing your order with us.

If you are ordering multiple items from us, you'll enjoy the most savings by using MyUS.com Premium Service. This gives you the ability to consolidate packages, which saves you even more on international shipping.

RETURNS/EXCHANGES

Any merchandise (except jock straps and mouthguards) that has not been washed, worn, altered or soiled and remains suitable for resale, may be returned for exchange or refund within 14 days of the date of purchase. The customer must pay for the return shipping cost and any refund issued will be for the price of the purchased items minus the initial shipping charge. There is a 10% restocking fee for returns which does not apply to exchanges. No exchanges or refunds allowed on jockstraps or mouthguards.

We will always replace defective items free of charge, however, if we have to replace something for an overseas customer, we will only pay to ship to your US address with MyUS.com and you will have to pay them for the rest of the shipping.

OTHER INFO

All orders are processed online even if placed over the phone.

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